The Future of Law Firms: 2022 & Beyond

Long before the pandemic, virtual law offices were a niche service reserved for solo law practices. As Covid-19 caused an economic and social disruption, many businesses, including law firms, pivoted towards a work-from-anywhere approach. Lawyers could either work from home with their laptops and a spare table or work from virtual law offices – a hybrid office and remote work model brought back to life out of necessity. Both have their own appeal – WFH cuts down commute time and increases billing hours, while virtual law offices open recruitment opportunities for lawyers irrespective of their location.

Many lawyers believe that the workings of a traditional law firm are the founding stones to practice law. For a paper-heavy office system, this may have been true in the past. But with all the online tools, websites, and apps lawyers currently have at their disposal, practicing from a home office or from alternative spaces such as a virtual office for lawyers was only a matter of time, with or without a pandemic.

Law firms today want to go back to the way things were before Covid, but for a profession that’s slow to adopt new technologies and fast to face new realities, a hybrid work model is the future.

Going virtual

The pandemic exposed law firms to an opportunity they had not considered – the virtual law firm. A virtual law practice does not have a traditional brick-and-mortar office. Instead, it facilitates remote working and communication through technology while cutting costs and advocating flexibility and freedom.

‘Working remotely’ means employees work from home or from flexible coworking spaces. Face-to-face meetings are conducted in conference rooms and, more frequently, at informal places such as cafes and restaurants, where the discussion of sensitive legal information in public spaces is not the most appropriate.

That’s where law firm virtual offices come in – they offer WFH lawyers:

Access to cost-cutting cloud computing and IT services
A physical location to meet with clients
Spaces to train and mentor new apprentices in-person
An address to manage ingoing and outgoing mail

The pros of going virtual
Lawyers need access to a space to think, write, and practice their profession, and it’s what virtual law offices offer, along with anything else law firms need to function smoothly. Disruptive events such as the pandemic have shown how 8 hours a day from a central location only creates an illusion of productivity compared with a hybrid work model that enhances work-life balance by fusing office and remote work.

According to a survey conducted by Stanford’s Institute for Economic Policy Research, 32% of American workers said they never want to return to offices, while 21% said that they don’t want to ever work from home again. This issue is tricky because different people want different things, making it a hot topic for concern as law firms get set for post-Covid reopenings later this year. The answer lies in virtual law offices that balance in-person and WFH work models.

Virtual law offices: What are the benefits?

• Increased productivity
  Law practioners work from home as far as possible and only come into the firm’s virtual law office for in-person meetings and additional services such as secretarial support, distraction-free meeting rooms, and creatively charged coworking spaces for lawyers.
• Reduced real estate overheads
  Sharing a centrally located space equipped with the latest legal resources and technology instead of leasing significantly reduces real-estate overheads, especially when utilized on an as-needed basis.
• Higher revenues
  Lawyers gain access to a higher quality of life by working from home and eliminating the everyday commute to work. An added advantage: at least two more billable hours per day.
• Expanded networks
  Because operations are conducted online; virtual law offices are not geographically bound. What that means is clients from remote locations can work with centrally located law firms operating out of a virtual law office to get their legal requirements met seamlessly.
• Access to cutting-edge technology
  Lawyers gain complete access to the latest collaboration tools and programs for law services that can be conducted remotely using technology.
• Hiring the best legal talent
  Because of the lack of geographical constraints and flexible working hours, lawyers are keener to be associated with virtual law firms as against traditional law offices.
  Law firms, too, have the geographical advantage of recruiting the best legal talent without any constraint on location or pin code.
• Long-distance secretarial resources
  Lawyers can regain valuable time and maintain focus with secretarial services that offer assistance, research support, and legal counseling on an as-needed basis.

Virtual offices – yay or nay

The legal industry is a risky business, right from dealing with non-paying clients and wide-eyed recruits to signing an expensive lease in a central, downtown location. The best part about virtual law firms is that they can be tried out incrementally, keeping your cost to experiment relatively low.

Now all that’s left is a leap of faith. Always keep in mind when your law firm transits into a remote work future model, they transit into a hybrid work model that results in satisfied clients, happy lawyers, and cost-effective operations.

So are virtual offices the right choice for your law firm? Yes – very much so, especially if Covid virus variants continue to rage on.